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RESCHEDULING, CANCELLATION & REFUND POLICY

  • Rescheduling: Rescheduling is possible but depends on the slot availability.

  • First rescheduling: Free of charge.

  • Subsequent rescheduling: INR 2500 per additional rescheduling.

  • Rescheduling due to bad weather or if initiated by Kliqvid photography: No extra charges for rescheduling due to unforeseen weather conditions or if initiated by Kliqvid Photography.

  • Travel charges: If the photoshoot is rescheduled after our team arrives at your location, travel charges are non-refundable and additional travel charges to be paid for next rescheduling.

  • Cancellation on the scheduled day due to unforeseen weather conditions or by Kliqvid photography: 100% advance will be refunded if the photoshoot is cancelled due to unforeseen weather conditions, premature delivery, or if cancelled by Kliqvid Photography.

  • Cancellation before the scheduled day: 100% advance will be refunded if photo session gets cancelled minimum one day before the scheduled date.

  • Cancellation on the scheduled day: Advance amount will be refunded after adjusting the make-up and travel charges (if any). 

  • Forced cancellation by client: Advance amount will be refunded after adjusting the make-up and travel charges if session gets cancelled due to a no-show or delay by client.

  • Non-refundable charges: Travel, advance and make-up charges are non-refundable if the photoshoot is cancelled due to slot unavailability after a re-scheduling request.

PHOTO SESSION AND EDITING RELATED POLICY

1. In case of maternity photoshoot, elder siblings or other family members can be included along with 'mom to be/couple' however their solo shots will not be clicked. This is applicable across all the packages

2. Fairy wings (digital) are not part of digital backdrop and included only in Classic, Elegance, Diva and Dazzle packages

3. Change of outfit colour during editing is a creative decision and not mandatorily will be done in all the projects/photos

4. Any recommendation/preference for editing to be shared within 48 hours of photoshoot. Once editing is started/finished, no request/additional request will be entertained.

5. Please avoid eating oily food and drinking juices/tea/coffee while wearing our outfits. You will be given sufficient time for snacking during the dress change

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